Tax Section Manager

Augusta, Maine, United States | Supervisory | Full-time

Apply by: Dec. 2, 2021

Department of Labor

Opening Date: November 16, 2021

Closing Date:  December 2, 2021

Job Class Code: 0537
Grade: 26(Supervisory)
Salary: $51,542 - $70,117
Location: Augusta, ME

The Maine Department of Labor

Current Vacancy Information:   The Maine Department of Labor has a vacancy for a Tax Section Manager, based in Augusta. Infrequent statewide travel may be required. This recruitment will only be used to fill this current vacancy.

DESCRIPTION: This is professional work of a managerial nature in planning and directing the operations of central unemployment tax functions within the Tax Division of the Bureau of Unemployment Compensation. Responsibilities include daily managerial planning, direction and oversight of the activities of professional, technical and clerical staff engaged as the first point of contact with employers and in a variety of tax activities such as registering new employers, maintaining employer accounts, daily reconciliations of receivables and providing a range of customer services to employers doing business in Maine. The Tax Section Manager will be part of a team dedicated to integration with and linkage to other Department partner programs.

Responsibilities include: (But are not limited to:)

  • Support of investigating, resolving, and responding to constituent complaints.
  • Developing and maintaining employer partnerships and public relations programs.
  • Interviewing, hiring, evaluating and counseling individual employees and monitoring individual employee and team performance, ensuring that quality services are delivered to Maine’s employer community in accordance with applicable standards.
  • Ensures that federal quality and timeliness standards are understood by staff and are met by all team members.


  • Plans, develops, and directs programs relative to the operation of highly specialized tax support functions in order to ensure work is performed in a timely and efficient manner.
  • Plans, directs, reviews, and evaluates the work of the central office and/or field audit staff in order to ensure work is performed in accordance with applicable standards.
  • Interviews, selects, and trains professional, technical, and clerical employees needed to perform tax support functions in order to ensure a well-trained, high quality staff.
  • Provides information on tax laws and administrative procedures in order to clarify them to taxpayers, their attorneys and representatives, and the general public.
  • Develops recommendations for new or revised statutes, regulations, and organizational procedures in order to improve the system.
  • Makes recommendations and participates in legal actions against tax evaders in order to ensure tax evaders are prosecuted.
  • Directs staff in obtaining court warrants for violations of tax laws in order to ensure proper procedures are followed.
  • Speaks to public under conditions requiring considerable tact in order to explain tax laws, rules, etc.
  • Implements, administers, and complies with human resource laws, policies, procedures, and practices, including: AA/EEO recruitment, employment, position, classification, performance appraisals, training, discipline, contract administration, communication systems, and employee safety in order to ensure fair and equal treatment of subordinate personnel.

Minimum qualifications: A Bachelor’s Degree from an accredited educational institution in Public or Business Administration, Finance, or related area and four (4) years professional experience in public or private sector business management, auditing, accounting, or tax administration. Equivalent related experience may be substituted for education on a year-for-year basis.

 Preference will be given to candidates with supervisory and management experience.

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application.  In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. 

If you require a paper application, please download and print one here or contact Melissa Weiner, Human Resources Generalist at (207) 816-0217.  Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME  04330 or faxed to 207-287-2018.  

Contact Information: 

 Questions about the position may be directed to Director, Kerry Hekl at or (207) 621-5111.

Why work for the State of Maine?


The bi-weekly dollar values of some State-paid benefits include:

  • 13.16% of pay to retirement for bargaining unit positions
  • The value of State-paid Dental Insurance:  $14.60 biweekly.
  • At least 85% of the health insurance premium for the employee (at least $412.23).  Participating in the Health Premium Credit Program can increase the state-paid amount by 5%.  The level of the actual value of state paid Health Insurance will be based on the employee's wage rate and status with regard to the health credit premium payment.  To explore the detailed cost of coverage for specific situations, please consult these tables.

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.