Department of Health and Human Services (DHHS)

Opening Date: December 12, 2024

Closing Date: December 27, 2024

Job Class Code: 6538
Grade: 8 (Administrative Services)
Salary: $15.45 - $21.39 per hour

Position Number: 03030-2471

Location: Augusta

Core Responsibilities:

As the Office Assistant II, you will play a key role with helping consumers, family members, providers, other state employees.  The Office Assistant II position supports the work of the Client Asset Management Unit, the unit responsible for oversight and protection of assets for adults who are subject to public guardianship and/or conservatorship. Duties include:  

•    Answer routine telephone calls for OADS and quickly route callers to correct resources.
•    Create spreadsheets and perform data entry and management.
•    Organize, record, and maintain computerized and manual files.
•    Operate technical office materials and equipment according to set procedures.
•    Perform multiple office support functions related to business and other OADS operational needs. 
•    Comply with confidentiality requirements and other security protocol.
•    Provide excellent customer service.  
•    Complete and file online Sales Tax Fairness Credit and Rent Rebate tax returns for all eligible OADS clients.
•    Maintain all aspects of Client Asset Management billings of OADS clients under Public Guardianship.

Minimum Qualifications:

In order to qualify, you must have training, education or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform routine, varied office support tasks often requiring the operation of technical office equipment, and 2) the ability to use independent judgment in prioritizing the work and selecting the most appropriate course of action within set procedures. 

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Agency information: 

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.

Application Information:

Please submit all documents or files in PDF format.

To apply, please upload a current resume and a cover letter.

For additional information about this position, please contact Bonnie Amadei at Bonnie.Amadei@Maine.gov

To request a paper application, please contact Mandy.L.Harman@Maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.