Workers' Compensation Board

Clerk IV - Anticipated Vacancy 

Opening Date: March 28, 2025

Closing Date:  April 11, 2025

Job Class Code: 0004
Grade: 19
Salary: $19.95 – $27.77/Hourly 
Position Number: 029000365

PURPOSE OF THE ANNOUNCEMENT: 

The Workers’ Compensation Division currently has a vacancy for a 40-hour per week Clerk IV in their Augusta Office located at 442 Civic Center Drive.

JOB DESCRIPTION:

The Clerk IV is a working supervisor who assists in managing the Board’s Claims Management Unit.  The position acts as a resource to both Board employees and the workers’ compensation insurance community including insurance adjusters, auditors, advocates and attorneys.

REPRESENTATIVE TASKS:

The Clerk IV functions under the direction of a Business Manager I and is responsible for day-to-day operations of the unit including supervision, maintaining data standards and ensuring accuracy of regulatory filings. Representative tasks include updating staff on policies affecting the unit, addressing issues and answering questions, processing regulatory filings, collaboration with other internal units and training, evaluation and coaching.  The Clerk IV will develop a working knowledge of Electronic Data Interchange (EDI), Board rules, processes and forms and become familiar requests from the Social Security Administration. 

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of applicable laws, rules, regulations, policies and procedures.
• Knowledge of modern office management principles and practices.
• Knowledge of supervisory principles, methods, and techniques.
• Knowledge of interviewing principles and techniques.
• Knowledge of human resources practices and employee benefits.
• Knowledge of the principles, practices, and equipment related to quality control of data input and output.
• Ability to communicate effectively verbally and in writing.
• Ability to supervise subordinate personnel.
• Ability to plan, organize, delegate and assign work.
• Ability to establish operational priorities, procedures, and quality assurance mechanisms.
• Ability to coordinate and integrate work objectives among several projects and/or operational units.
• Ability to effectively plan and adjust work operations to meet planned and unexpected change.
• Ability to develop and recommend new work methods and administrative policies and procedures.
• Ability to understand and promote management goals as they affect day-to-day and long-term operations.
• Ability to establish program objectives and/or performance goals and assess progress.
• Ability to exercise good judgment in appraising situations and making decisions/recommendations.
• Ability to create and use varied correspondence formats and compose standard business correspondence.
• Ability to verify, code, compute, and/or reconcile data on standard documents.
• Ability to review input/output of information from electronic information systems and develop/implement quality control standards for data input structures and output quality assurance.
• Ability to use applicable computer programs.

MINIMUM QUALIFICATIONS

Six (6) years of responsible clerical experience to include two (2) years performing supervision or performing highly independent clerical work. Preference may be given to candidates with knowledge of the Maine Workers’ Compensation System.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.