Department of Health and Human Services (DHHS)

Human Services Casework Supervisor

Opening Date: May 19, 2025 

Closing Date: June 2, 2025

Job Class Code: 5067

Grade: 25 (09)  

Salary: $30.60 - $41.98 per hour*

*Pay includes a $3.00/hour stipend. An additional $1.00/hour is available with a relevant Masters Degree.

Position Number: 02000-2115

Location: Houlton

Core Responsibilities:

This position is professional social services work of a supervisory nature in directing,overseeing, and reviewing the work and activities of a unit of caseworkers and support staff in the area of adult protective services intake. The intake unit consists of 8 caseworkers based out of Houlton who receive adult protective referrals for the entire state.

As an Adult Protective Casework Supervisor, you will:
• Plan, organize, direct and monitor case work activities of APS Caseworkers. 
• Confer with and advise your team on casework and program matters.  
• Review and compare work performance/productivity of subordinate staff on a regular basis within established standards. Provide feedback to subordinate staff to improve performance/productivity, efficiency and provide opportunities for growth. 
• Confer with other agencies and community resources.
• Review reported allegations of abuse, neglect, and exploitation; ensure referrals are triaged according to policy.
• Monitor intake activity and duties for quality assurance and to meet established timelines and/or comply with rules and statutes.
• Monitor and manage workload to support caseworkers, and for quality assurance purposes.  
• Analyze and review referrals to ensure compliance with state and federal laws, standards, and requirements.  
• Develop and deliver presentations and workshops. Participate on community task groups, committees, and boards to promote agency goals, objectives, and services.

Minimum Qualifications:

In order to qualify, you must have eight (8) years of education and/or professional experience in social work which includes at least two years’ experience as a fully licensed social worker* (LSW).

*An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

The background of well-qualified candidates will include at least 1 year of experience supervising the activities of those working with incapacitated and dependent adults. Please describe that experience in your cover letter. 

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Agency information: 

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of Maine’s older citizens, vulnerable adults and adults with disabilities

Application Information:

For questions about this position, please contact Brian Day at Brian.A.Day@Maine.gov 

To apply: Please upload a current resume and cover letter.

Please submit all documents or files in PDF format.

To request a paper application, please contact Mandy.Hernandez@Maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.