BAXTER PARK CUSTOMER REPRESENTATIVE

 $17.04 - $23.23 Hourly 

Seasonal - May 2025 through October 2025

Group Housing Available

Are you a motivated individual who wants to join a dedicated team? Do you like challenging hikes and steep moutain climbs?  Are you looking for a rewarding experience in park conservation?  Baxter State Park offers some of the most remote and rugged country in the Northeastern US, including Katahdin, Maines's highest peak, 46 other mountain summits, more than 50 pristine lakes and ponds, and over 200 miles of hiking trails.  You will find working at Baxter State Park is not just a job; it's an adventure! 

Are you ready to begin your adventure as a Campground Ranger at Baxter State Park, the iconic four-season wilderness park? 

As a Baxter Park Campground Ranger, a typical season might include the following:

• Opening and closing campgrounds, ordering supplies to prepare facility for operation and visitors, and to ensure campground infrastructure is properly protected during off season.
• Working with other staff on projects in a safe and efficient manner.
• Meeting the public as required, giving information on facilities, trail and weather conditions, regulations, park flora and fauna, appropriate use of park resources, and related information in order to perform public relations and safety duties.
• Collecting necessary fees, assigns areas, and provides fuel and other services as required in order to administer campground.
• Patrolling the Park in order to detect and extinguish fires, ensure compliance with rules and regulations, and protect natural features.
• Appling appropriate level of first aid to injured persons in order to provide emergency medical assistance.

Minimum Requirements:

• High school diploma or equivalent and demonstrated experience in park maintenance and operation or equivalent.

Preference will be given to candidates with the following skills or experience:

• Knowledge of Advanced Wilderness First Aid techniques.
• Knowledge of the operation, care, and repair of park facilities and equipment.
• Knowledge of wilderness and backcountry backpacking, camping, and hiking techniques.
• Ability to represent the Park professionally, to give information regarding park facilities and regulations, and to promote the safety and welfare of visitors.
• Knowledge of modern Search and Rescue techniques and practices.

Supplemental Questions:

1. Describe your maintenance skills and any experience you may have repairing buildings-give specific examples.
2. Describe your experience with non-powered tools.
3. Describe your experiences with hiking/backpacking/camping and any other recreational activities.
4. Describe your experience communicating and working with the public.
5. Tell us any financial experience you have with handling money, cash-ups, deposits etc.
6. Describe your experiences with volunteerism.
7. Describe any relevant training and certifications, i.e. WFA, WAFA, WFR.
8.  

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. 
• Health Insurance Coverage– The State of Maine pays 85%-95% of employee-only premiums ($11,196.86 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.  
• Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). 
• Retirement Plan– The State of Maine contributes 13.29% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.  
• Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense. 
• Health and Dependent Care Flexible Spending Accounts– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses. 
• Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office. 
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additionally, unpaid leave may also be available under the Family and Medical Leave Act.  
• Voluntary Deferred Compensation– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. 
• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. 

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

To Apply:

Please submit the following documentation through this post –

• Cover letter
• Resume
• Supplemental Questions

FAILURE TO PROVIDE ANY OF THESE MATERIALS WILL RESULT IN FAILURE TO MEET THE MINIMUM REQUIREMENTS.

Thinking about applying?
Research shows that people from historically excluded communities only apply for jobs when they check every box in the posting.  If you’re currently reading this and hesitating to apply, we encourage you to go for it! Let us know how your lived experience and passion set you apart.       

Questions may be directed to Jessica Wheaton, Business Administrator, at jessica.wheaton@baxterstatepark.org.