CareerCenter Consultant - Presque Isle

Presque Isle, Maine, United States | Professional/Technical | Full-time

Apply by: July 7, 2022
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Department of Labor

Opening Date: June 23, 2022

Closing Date: July 7, 2022

Job Class Code: 0723
Grade: 20 (Professional/Technical)
Salary: $37,876 - $50,856 (A 4% general salary increase will be implemented July 3rd.)
Location: Presque Isle, ME

Do you have a passion for helping people, enjoy working one-on-one with people, and are you customer service focused? If so, this may be the opportunity for you!  CareerCenter Consultants provide employment services to a individuals and employers/businesses. Responsibilities include interviewing, assessing needs and guiding customers in making career, education, and training decisions, determining eligibility, referring customers to programs, services, and employment opportunities, managing caseloads of customers participating in education and training programs, and facilitating employment and training related workshops.  Work may also include providing business services to Maine employers including recruitment and training assistance.  

Primary responsibilities include:  

  • Collects, organizes, and analyzes information about customers in order to appraise interests, aptitudes, and abilities for vocational planning.
  • Compiles occupational, educational, and economic customer information in order to aid customers in determining and attaining vocational objectives.
  • Refers customers to employers or training programs in order to help customers progress towards vocational goals.
  • Follows up and records results of vocational counseling in order to determine customer’s progress.
  • Evaluates data in order to identify cause of vocational problems and to determine employment capabilities.
  • Researches, organizes, and conducts workshops in order to train customers in employment services, job seeking and interview skills, and other available programs and services.
  • Contacts, visits, and consults with employers in order to facilitate job openings and promote available services for customers.
  • Analyzes, identifies, and assesses employers’ and businesses’ employment needs in order to respond to labor market workforce needs.
  • Develops and negotiates training contracts for apprenticeship programs, internships, and on-the-job-training employment opportunities for employers/businesses in order to develop work opportunities for job seeking customers.
  • Provides case management services for customers with employment history problems in order to identify and remove barriers and assist in employment retention.
  • Consults, guides, and advises customers in assessing occupational families and the level of experience, training, education, and services available in career decisions in order to assist with life-long learning.
  • Promotes, advises, consults, and coordinates services through participation in informational sessions, job fairs, and trade shows in order to create public awareness.

Skills or knowledge required:

  • Knowledge of interviewing, counseling, implementing occupational testing, and individual evaluation principles and techniques.
  • Knowledge of the employment barriers of special applicant groups.
  • Knowledge of the principles and techniques of vocational guidance.
  • Knowledge of general employment, training, employer services, and rehabilitation resources.
  • Knowledge of job search strategies and placement techniques.
  • Knowledge of career development theories, models, and techniques as they apply to life- long learning.
  • Knowledge of job-site assessments and development of recruitment strategies.
  • Ability to observe and evaluate individual characteristics, capabilities, and interests in terms of their occupational significance.
  • Ability to interview and counsel individuals.
  • Ability to interact with a diversified customer base.
  • Ability to communicate effectively.
  • Ability to write clearly and effectively.

The MDOL/Bureau of Employment Services believe our employees should reflect the diversity of the populations we serve, including racial, cultural and ethnic diversity and people with disabilities.  We welcome and encourage all applicants with interest in this position and who believe they meet minimum qualifications below. 

Minimum qualifications:

Any combination of education and/or work experience that demonstrates competency in:

  • Interpersonal Skills
  • Customer/Quality Skills
  • Accountability Skills
  • Planning/OrganizationSkills

Description of qualification competencies may be found on the Bureau of Human Resources’ website - click here: Job Specification CareerCenter Consultant.

Please submit a cover letter that addresses how your education, training, and experience relate to these requirements.

Preference will be given to those applicants:

  • Experience providing information and guidance.
  • Excellent communication and customer service skills.
  • Lived experience as or serving individuals under-represented in the workforce
  • Experience using virtual communications platforms such as MS Teams and Zoom.
  • Bilingual skills in English and Spanish.

Contact information:

Questions about this position should be directed to Patricia Perry at Patricia.S.Perry@Maine.gov.

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application.  In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period.  Any experience that was not full-time employment should be identified as such. 

If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700.  Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME  04330 or faxed to 207-287-2018.  Be sure title of the job you are applying for is included.  Applications cannot be accepted after the posting closing date.  

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: 

  • Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. 
  • Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($9,893.52-$11,057.52 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.  
  • Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. 
  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value). 
  • Retirement Plan – The State of Maine contributes 13.16% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.  
  • Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense. 
  • Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses. 
  • Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office. 
  • Living Resources Program – Navigate challenging work and life situations with our employee assistance program. 
  • Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive four weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act 
  • Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. 
  • Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. 

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.